Privacy Policy

1. Introduction

ECOCORE EDGE SOLUTIONS PRIVATE LIMITED (“EcoCore”, “Company”, “we”, “us”, or “our”) is committed to protecting the privacy and personal information of individuals who access or interact with the website https://ecocoreedge.com (“Website”). ECOCORE EDGE SOLUTIONS PRIVATE LIMITED operates as a subsidiary of PRASA INFOCOM AND POWER SOLUTIONS PRIVATE LIMITED.

This Privacy Policy outlines how EcoCore collects, processes, uses, stores, and safeguards personal information obtained from visitors, prospective customers, partners, vendors, system integrators, and other users interacting with the Website.

By accessing or using the Website, submitting inquiries, or otherwise providing personal information, users acknowledge that they have read, understood, and agreed to the terms of this Privacy Policy and consent to the collection and use of information as described herein.

If you do not agree with the terms of this Privacy Policy, you should discontinue use of the Website immediately.

 

2. Scope of This Privacy Policy

This Privacy Policy applies to all individuals who access, browse, or otherwise interact with the Website, including but not limited to:

• visitors accessing or browsing the Website
• individuals submitting business inquiries or contact requests through the Website
• prospective customers, distributors, and business partners communicating with EcoCore through online channels
• users accessing product information, brochures, technical documentation, specifications, or other materials available on the Website

This Privacy Policy applies solely to information collected through the Website and related communication channels operated by ECOCORE EDGE SOLUTIONS PRIVATE LIMITED.

This Privacy Policy does not apply to any third-party websites, platforms, or services that may be accessible through links provided on the Website. EcoCore does not control and is not responsible for the privacy practices, policies, or content of such third-party websites. Users are encouraged to review the privacy policies of those external websites independently.

 

3. Information We Collect

EcoCore may collect certain categories of information when users access, browse, or interact with the Website. Such information may be provided voluntarily by users or collected automatically through technical systems that support the operation and security of the Website.

• Personal Information Provided by Users: EcoCore may collect personal information that users voluntarily provide when submitting inquiries, contacting the Company, or otherwise communicating through the Website. Such information may include, but is not limited to:

• • full name
  • email address
  • telephone or mobile number
  • organization or company name
  • job title or professional designation
  • geographic location or business address
  • details relating to project requirements, infrastructure inquiries, or business communication
  • any additional information voluntarily submitted through contact forms, inquiry forms, or other communication channels

The provision of such information is entirely voluntary. However, failure to provide certain information may limit EcoCore’s ability to respond to inquiries, provide requested information, or facilitate business communications.

Users are advised not to submit confidential, proprietary, or sensitive personal information through the Website unless specifically requested by EcoCore.

Automatically Collected Information: When users access or interact with the Website, certain technical and usage-related information may automatically be collected through standard internet technologies and analytics tools. Such information may include:

• Internet Protocol (IP) address
• browser type and browser version
• operating system and device type
• pages visited and navigation behavior within the Website
• date and time of website access
• referring or exit website addresses
• cookie identifiers and analytics-related data

This information is collected primarily for purposes including maintaining website functionality, analyzing user engagement, improving website performance, ensuring cybersecurity protection, and supporting operational monitoring of the Website.

 

4. Purpose of Data Processing

EcoCore may collect and process personal and technical information obtained through the Website for legitimate business and operational purposes. Such processing is undertaken to ensure effective communication, service delivery, and the secure operation of the Website.

The information collected may be used for purposes including, but not limited to:

• responding to inquiries or requests regarding EcoCore products, services, or technology solutions
• providing information relating to EcoCore™ modular micro data center infrastructure solutions and related technology platforms
• sharing product documentation, brochures, technical specifications, or other informational materials
• communicating with prospective customers, partners, distributors, system integrators, or vendors
• facilitating business discussions, project inquiries, or partnership opportunities
• improving the functionality, usability, and performance of the Website
• analyzing website traffic, visitor engagement, and usage patterns for operational and analytical purposes
• maintaining internal administrative records and customer relationship management processes
• detecting, preventing, and investigating fraudulent activity, cybersecurity threats, or misuse of the Website
• complying with applicable legal, regulatory, or contractual obligations

EcoCore does not engage in automated decision-making or profiling activities through the Website that produce legal effects or similarly significant consequences for individuals.

 

5. Legal Basis for Processing

Where required under applicable data protection laws and internationally recognized privacy principles, EcoCore processes personal information on one or more of the following legal bases:

• User Consent – where users voluntarily provide personal information through inquiry forms, communication channels, or other interactions with the Website, such submission shall constitute consent to the processing of such information for the purposes described in this Privacy Policy.
• Legitimate Business Interests – where processing is necessary for EcoCore’s legitimate business operations, including responding to inquiries, communicating with prospective customers or partners, improving Website functionality, and maintaining internal administrative records.
• Contractual Necessity – where processing is required in connection with initiating or performing business communications, potential contractual relationships, or service-related discussions with customers, partners, or vendors.
• Compliance with Legal Obligations – where processing is necessary to comply with applicable laws, regulatory requirements, court orders, or other lawful governmental requests.

EcoCore processes personal information only to the extent reasonably necessary for the purposes described in this Privacy Policy and in accordance with applicable legal and regulatory requirements.

 

6. Cookies and Tracking Technologies

The Website may use cookies and similar tracking technologies to enhance user experience, maintain website functionality, and analyze overall website performance.

Cookies are small text files placed on a user’s device when visiting a website. These technologies help the Website recognize user devices, remember preferences, and collect information regarding user interaction with the Website.

Cookies and similar technologies may be used for purposes including:

• enabling essential website functionality and navigation
• monitoring visitor activity and website usage patterns
• analyzing website performance and visitor engagement through analytics tools
• supporting marketing and communication analytics
• maintaining website security and detecting unauthorized or suspicious activities

Users may manage, restrict, or disable cookies through their web browser settings. Most web browsers allow users to view stored cookies, delete cookies, or block cookies entirely.

However, disabling or restricting cookies may affect the availability or functionality of certain features of the Website.

 

7. Disclosure of Personal Information

EcoCore does not sell, lease, rent, or trade personal information of users to third parties for commercial purposes.

Personal information collected through the Website may be disclosed only under limited circumstances where such disclosure is necessary for legitimate business, operational, or legal purposes. Such disclosures may include:

• sharing information with authorized employees, officers, or representatives of ECOCORE EDGE SOLUTIONS PRIVATE LIMITED who require access to such information for legitimate business functions
• sharing information with the parent company PRASA INFOCOM AND POWER SOLUTIONS PRIVATE LIMITED, where necessary for internal business operations, administrative purposes, or coordination of services
• sharing information with trusted third-party service providers engaged by EcoCore to support website hosting, information technology infrastructure, communication systems, analytics services, or other operational services
• sharing information with professional advisors including legal counsel, auditors, compliance advisors, or financial consultants where necessary for professional or regulatory purposes
• disclosure where required by applicable law, regulation, court order, governmental authority, or regulatory body

Where personal information is shared with third parties for operational purposes, EcoCore endeavors to ensure that such parties are subject to appropriate confidentiality obligations and use such information solely for the purposes for which it was disclosed.

All disclosures of personal information are made only to the extent reasonably necessary for the purposes described in this Privacy Policy and in accordance with applicable legal requirements.

 

8. International Data Protection Compliance

EcoCore may conduct business with customers, partners, distributors, and system integrators located in multiple jurisdictions. Accordingly, the Company endeavors to maintain data protection practices that are consistent with widely recognized global privacy and cybersecurity principles.

Where applicable and relevant to its operations, EcoCore seeks to align its data protection and information handling practices with applicable legal and regulatory frameworks, including but not limited to:

• the Digital Personal Data Protection Act, 2023 (India)
• the Information Technology Act, 2000 and applicable rules relating to data protection and cybersecurity
• internationally recognized data protection, privacy, and information security standards

EcoCore undertakes reasonable measures to ensure that personal information collected through the Website is processed and handled in a manner consistent with applicable legal requirements and industry best practices.

Nothing contained in this Privacy Policy shall be construed as representing that EcoCore is subject to or fully regulated under any specific international regulatory regime unless such applicability arises under applicable law or contractual obligations.

 

9. Cross-Border Data Transfers

Due to the global nature of EcoCore’s business operations and its engagement with international customers, partners, distributors, and infrastructure stakeholders, personal information collected through the Website may be transferred, processed, or accessed across national borders where reasonably necessary for legitimate business purposes.

Such cross-border data transfers may occur in connection with activities including but not limited to:

• responding to international business inquiries and communications
• facilitating communication with global partners, distributors, or system integrators
• coordinating infrastructure projects, technical discussions, or deployment-related communications
• supporting internal administrative and operational functions of EcoCore and its affiliated entities

Where such transfers occur, EcoCore undertakes reasonable measures to implement appropriate safeguards designed to ensure that personal information remains adequately protected and handled in accordance with applicable data protection principles and industry best practices.

 

10. Data Retention

EcoCore retains personal information collected through the Website only for such period as is reasonably necessary to fulfill the purposes for which the information was collected and processed, unless a longer retention period is required or permitted under applicable law.

Such purposes may include, but are not limited to:

• responding to business inquiries or requests for information
• maintaining records relating to communications with customers, partners, vendors, or system integrators
• supporting internal administrative, operational, and customer relationship management functions
• complying with applicable legal, regulatory, or contractual obligations

EcoCore undertakes reasonable efforts to ensure that personal information is not retained longer than necessary for the purposes described in this Privacy Policy.

Where personal information is no longer required for such purposes, EcoCore will take reasonable steps to securely delete, anonymize, or otherwise dispose of such information in a manner consistent with applicable data protection practices and industry standards.

 

11. Data Security

EcoCore implements reasonable administrative, technical, and organizational safeguards designed to protect personal information collected through the Website from unauthorized access, misuse, disclosure, alteration, or destruction.

Such security measures may include, but are not limited to:

• use of secure website hosting infrastructure and server protection mechanisms
• implementation of restricted internal access controls to limit access to authorized personnel only
• deployment of cybersecurity monitoring and threat detection systems
• periodic system maintenance, security updates, and vulnerability management practices

EcoCore undertakes commercially reasonable efforts to maintain the security and integrity of personal information. However, users acknowledge that no method of electronic transmission over the internet or electronic storage system can be guaranteed to be completely secure. Accordingly, while EcoCore strives to protect personal information using appropriate security practices, the Company cannot guarantee absolute security of information transmitted through the Website.

 

12. Data Breach Response

EcoCore maintains internal procedures and operational controls designed to detect, investigate, and respond to potential cybersecurity incidents, unauthorized access, or data security breaches that may affect personal information collected through the Website.

In the event that EcoCore becomes aware of a data security incident involving personal information, the Company may take appropriate and reasonable actions, including but not limited to:

• conducting an internal investigation to determine the nature and scope of the incident
• implementing containment, remediation, and mitigation measures to limit potential impact
• restoring system security and preventing further unauthorized access where feasible
• notifying affected individuals where such notification is required under applicable laws or regulatory obligations
• notifying relevant regulatory or governmental authorities where legally required

EcoCore endeavors to respond to security incidents in a timely and responsible manner consistent with applicable legal requirements and recognized cybersecurity practices.

 

13. Telecommunications and Infrastructure Context

EcoCore technologies and solutions, including EcoCore™ modular micro data center infrastructure platforms, may be deployed within telecommunications networks, enterprise IT environments, cloud infrastructure ecosystems, and data center facilities operated by third parties.

In such circumstances, EcoCore may provide technology platforms, infrastructure components, or related solutions; however, the operation, management, and control of deployed infrastructure may be undertaken by independent entities.

Accordingly, EcoCore shall not be responsible for data processing, storage, transmission, or security practices independently conducted by third parties, including but not limited to:

• telecommunications operators or network service providers
• cloud service providers or managed infrastructure operators
• data center operators or hosting providers
• third-party system integrators, infrastructure partners, or deployment contractors

Such entities remain independently responsible for ensuring compliance with applicable data protection laws, cybersecurity requirements, and regulatory obligations in relation to the infrastructure or services operated by them.

 

14. Export Control and Technology Compliance

Certain technologies, technical documentation, system architectures, and related materials referenced on the Website may be subject to applicable export control laws, technology transfer regulations, and international trade restrictions.

Users acknowledge and agree that they shall not directly or indirectly export, transfer, disclose, or otherwise distribute any EcoCore technology, documentation, or related technical information in violation of applicable export control laws, international trade sanctions, or regulatory restrictions.

Users are responsible for ensuring compliance with all applicable export control regulations and trade laws in connection with their access to or use of information obtained from the Website.

EcoCore reserves the right to restrict access to certain technical information or terminate interactions where it reasonably believes that access, transfer, or use of such information may violate applicable export control laws or regulatory requirements.

 

15. Third-Party Websites

The Website may contain links to external websites, platforms, or services operated by third parties for informational or reference purposes.

Such third-party websites operate independently of EcoCore. EcoCore does not control, monitor, or assume responsibility for the privacy practices, security measures, content, or policies of such external websites.

Accordingly, EcoCore shall not be responsible or liable for any information collected, processed, or disclosed by such third-party websites.

Users who choose to access external websites through links provided on the Website are encouraged to review the privacy policies, terms of use, and other applicable policies of those websites independently before providing any personal information or engaging with their services.

 

16. User Rights

Subject to applicable data protection laws and regulatory requirements, individuals whose personal information is processed by EcoCore may have certain rights in relation to such information.

Where permitted under applicable law, users may request:

• access to personal information held by EcoCore
• correction or update of inaccurate or incomplete personal information
• deletion or removal of personal data where such deletion is legally permissible
• restriction or limitation of the processing of personal information under certain circumstances

Requests relating to personal data may be submitted to EcoCore through the contact information provided in this Privacy Policy.

In order to protect the security and confidentiality of personal information, EcoCore reserves the right to verify the identity of any individual submitting a request before responding to or processing such request.

 

17. Children’s Privacy

The Website is intended for professional, business, and commercial use by individuals seeking information regarding EcoCore’s products, technologies, and services.

In accordance with applicable laws in India, EcoCore does not knowingly collect, solicit, or process personal information from individuals who have not attained the age of majority (legal age of maturity) as prescribed under the applicable laws of India.

If EcoCore becomes aware that personal information belonging to an individual who has not attained such legally recognized age of majority has been inadvertently collected through the Website, the Company will take reasonable steps to delete such information from its records.

If a parent, legal guardian, or responsible person believes that personal information of a minor has been submitted through the Website, they are encouraged to contact EcoCore so that appropriate corrective action may be taken.

 

18. Limitation of Liability

To the maximum extent permitted under applicable law, ECOCORE EDGE SOLUTIONS PRIVATE LIMITED, together with its parent company PRASA INFOCOM AND POWER SOLUTIONS PRIVATE LIMITED, their affiliates, directors, officers, employees, agents, and representatives, shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with:

• the access to, use of, or inability to use the Website
• reliance on any information, materials, or content made available on the Website
• any unauthorized access to, alteration of, or disclosure of personal information resulting from third-party cyber incidents, security breaches, or circumstances beyond the reasonable control of EcoCore

Nothing in this Privacy Policy shall exclude or limit liability to the extent such exclusion or limitation is not permitted under applicable law.

 

19. Intellectual Property and Trademark Notice

The designation EcoCore™, together with associated branding elements, product identifiers, and technology references, represents trademark applications filed by PRASA INFOCOM AND POWER SOLUTIONS PRIVATE LIMITED, the parent company of ECOCORE EDGE SOLUTIONS PRIVATE LIMITED.

All references to EcoCore™ technology, including modular micro data center architecture, system designs, infrastructure configurations, technical documentation, and related intellectual property, constitute proprietary assets and intellectual property rights of PRASA INFOCOM AND POWER SOLUTIONS PRIVATE LIMITED and/or its affiliated entities.

Such intellectual property is protected under applicable trademark, copyright, trade secret, and other intellectual property laws. Any unauthorized use, reproduction, replication, reverse engineering, distribution, or misappropriation of such intellectual property is strictly prohibited and may result in appropriate civil and/or criminal legal action under applicable law.

 

20. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

In the event of any dispute, controversy, or claim arising out of or relating to this Privacy Policy, the parties shall first endeavor to resolve such dispute amicably. A party intending to raise a dispute shall provide the other party with a written notice of dispute at least fifteen (15) days in advance, setting out the nature of the dispute and the proposed resolution.

If the dispute is not resolved within the said notice period, the dispute shall be referred to arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996 and any statutory modification or re-enactment thereof.

The arbitration shall be conducted by a sole arbitrator, who shall be appointed mutually by the parties.

The seat and venue of arbitration shall be Pune, Maharashtra, India, and the language of arbitration shall be English.

Subject to the foregoing arbitration provisions, the courts located in Pune, Maharashtra, India shall have exclusive jurisdiction over matters arising out of or relating to this Privacy Policy.

 

21. Changes to this Privacy Policy

EcoCore reserves the right, at its sole discretion, to modify, update, or revise this Privacy Policy from time to time to reflect changes in business practices, legal requirements, technological developments, or operational needs.

Any such modifications or updates shall become effective upon publication of the revised Privacy Policy on the Website, unless otherwise specified.

Users are encouraged to review this Privacy Policy periodically to remain informed about how EcoCore collects, processes, and protects personal information.

Continued access to or use of the Website following the publication of any updates to this Privacy Policy shall constitute the user’s acknowledgment and acceptance of the revised terms.

 

22. Contact Information

For any questions, concerns, or requests relating to this Privacy Policy or EcoCore’s data protection and privacy practices, users may contact the Company using the details provided below:

ECOCORE EDGE SOLUTIONS PRIVATE LIMITED

Website: https://ecocoreedge.com

Parent Company: PRASA INFOCOM AND POWER SOLUTIONS PRIVATE LIMITED

Email: enquiry@ecocoreedge.com

Registered Office Address:
ECOCORE EDGE SOLUTIONS PRIVATE LIMITED
Office Number 501, 502, Teerth Exchange, Sr No.45 1A/1, Pune Bangalore Highway, Baner, Pune, Maharashtra, 411045 IN

EcoCore will make reasonable efforts to respond to legitimate inquiries relating to privacy or personal data protection in a timely manner.